Maryland · Baltimore area
Virtual gate guards and community security for Maryland HOAs.
Max Security USA works Maryland gates from its monitoring center with licensed security guards, puts a guard in the booth where a community needs one, and sets up its visitor management platform free for any association. Around Baltimore, a guard by day and a virtual guard at night is a common shape.
- Licensed security guards
- Virtual gate guards
- Free resident platform
Virtual and hybrid gate guarding
Virtual gate guards for Baltimore and Maryland HOAs.
Baltimore and Maryland communities can have a licensed security guard work the gate from our monitoring center: answering the call box, checking each visitor against the community’s live records, opening or refusing, and watching the entrance on your cameras between arrivals.
Greeted as they pull up
The licensed security guard at our monitoring center sees the car pull up on your cameras and greets the visitor right away, without the visitor pressing anything. The guard checks the pass, then opens or refuses.
A guard by day, virtual at night
A common schedule keeps a licensed security guard in the booth for the busy daytime hours and goes virtual for the other sixteen. Both halves come from Max Security USA or trusted partners.
Equipment usually included
We work with the cameras and intercom you have, and new equipment is usually included at no extra charge. We can offer a 90-day trial, and the resident platform stays free either way.
Maryland is an all-party consent state for recording conversations, so a gate whose intercom records needs clear notice to visitors. We settle signage, notice and retention with the board in writing before the first shift.
On the ground in Maryland
What is different about a Maryland gate.
Three things a Maryland board should know before anyone quotes a guard, remote or on site.
Guards are certified by the State Police
Maryland State Police certify security guards after 12 hours of initial training approved by the Maryland Police Training and Standards Commission. The certificate runs three years, with 8 hours of continuing training to renew, and the company needs a security guard agency license.
Recording needs everyone’s consent
Under Courts and Judicial Proceedings § 10-402, recording a conversation is lawful when all parties have given prior consent. An intercom that records a visitor is a conversation, so the gate carries a notice, and the board decides how long recordings are kept.
Associations under Title 11B
Maryland homeowners associations sit under Title 11B of the Real Property article, which sets rules on records and meetings. The platform keeps the records those rules produce findable; compliance stays with your attorney and managing agent.
None of this is legal advice. Where a rule matters to your association, confirm it with counsel.
Where we work
Baltimore and the rest of Maryland.
A virtual guard reaches any Maryland gate with cameras, an intercom, a gate that opens remotely and a connection with a backup. Guards on site and patrol are quoted per site, by us or a trusted partner, so tell us where the property is.
What it costs
The platform is free and three things are not.
The visitor management platform costs a Maryland association nothing: no subscription, no per-unit fee, whether or not we ever guard your gate. Guarding is quoted per site after a survey; the equipment is usually included at no extra charge, and we can offer a 90-day trial. See the pricing page
Text messaging (SMS)
Charged per message, and only if you switch it on. Email and in-app notifications stay free.
Access control integration
Hardware and a licensed installer. Surveyed first, then quoted per site.
White labeling
Your own branding on the app, the emails and the passes, quoted per community.
What we do in Maryland.
Remote gate guarding
A licensed security guard works your gate from our monitoring center.
Hybrid gate guarding
A guard in the booth by day, a virtual guard at night.
Free visitor management
Guest passes, the gate log and the guard’s screen, free for any community.
Cameras and access control
Plate reads on your cameras, gates and door access, quoted per site.
FAQ
Questions Maryland boards ask.
Tell us about your Maryland gate.
Fifteen minutes on the phone covers your entrances, the hours that need a guard, and whether the cameras and intercom are ready for a virtual guard.