Gate call box and tablet intercom
A gate call box that rings residents’ phones, with a guard behind it.
Max Security USA’s gate call box for gated communities is a tablet kiosk at your entrance. Its directory rings the resident’s phone, and guests scan the QR code on their pass. Call security reaches the guard on duty: in your booth, or a licensed security guard at our monitoring center when we guard your gate remotely.
- Software free
- Hardware quoted per site
- NY, NJ, FL, GA, AZ and MD
Four tiles on the screen.
The tablet kiosk’s home screen offers four ways in. Where an entrance needs a door station instead, it sits in the same device list.
Directory
The visitor types three characters of a name or unit number, picks the resident, and the call box rings that resident’s phone.
I have a visitor pass
The guest holds up the QR code on the pass the resident sent. The kiosk checks it against the live pass: its time window, how often it has been used, and whether it has been revoked.
Entry code
Staff and vendor codes each have a name, so the record shows which code opened the gate, and each can be switched off on its own. A guest pass also carries a six-digit code for a phone that will not scan.
Call security
One press rings the guard on duty: in your booth, or at our monitoring center when we guard your gate remotely. For the visitor with no pass, or a resident who is not answering.
The call reaches the resident in the resident app, where they see and hear the visitor. Opening the gate from that call, with Open door on the call screen, needs the platform link to your gate, quoted per site alongside the gate hardware, and we switch it on per community, for gates with no guard.
The visitor pass comes from the free visitor management platform, where residents write it.
Try the gate kiosk
Tap through the tablet a visitor sees.
Find a resident, enter a code, scan a pass or call security. Then change the colors and buttons to see how each community makes it its own.
Harbour Point
Welcome
Friday 10:51 PM
Camera and recording active at this entrance
Maximum.Community
Demo gate: closed
Tap a button on the screen to try it. Results clear themselves after a few seconds, like the real panel.
Make it yours
Each entrance is set up on its own. The real settings also reword and reorder the buttons, set the colors, and switch the directory between search and a scrolling list. Sounds and screensaver pictures are set once for the whole community.
Who picks up when nobody is home.
A plain call box ends at the resident’s phone. This one ends at a person.
Step 1: The visitor finds the name
Three characters, pick the resident, press call. The screen says the camera is on.
Step 2: The resident’s phone rings
The resident talks to the visitor, then hangs up or, where your gate is linked to the platform and we have switched opening from the app on for your community, opens it from the call.
Step 3: Nobody answers
While it rings, the screen offers to call the office instead. An unanswered call ends after a minute.
Step 4: A guard takes it
The guard checks the visitor against the community’s live records, then opens or refuses.
With our virtual guarding or a hybrid schedule, Call security rings a licensed security guard at our monitoring center. Where a guard staffs the booth, it rings the booth.
Guardina, our AI intercom, quoted separately, can answer first: it takes routine calls, such as an expected guest, and hands anything it cannot settle to a guard with the conversation attached.
Set up for your community.
We set each kiosk up with you, and changes reach it over the internet. Nobody drives out to the gate.
- Your community’s name and colors, and your own welcome line.
- Which tiles show at each entrance, and in what order.
- Your own recorded sounds for a key press, a ringing call, a granted entry and a refusal.
- Screensaver images between visitors.
- A notice line your manager can post from the office, such as “Pool closed today.”
- The phone number the screen shows if the internet drops.
A stolen tablet is a stolen doorbell.
Taking the kiosk off the wall does not get anyone through the gate.
It cannot open the gate itself
Every decision to open is made on our server, not on the tablet. Without a pass or code our server accepts, the tablet has no way to open the gate.
An old screenshot does not open it
The QR code on a guest’s pass refreshes, so yesterday’s screenshot is refused. A Wallet card is the convenient copy: scan it at the kiosk and the guest is told to see the guard. The six-digit code on the pass works only inside that pass’s own time window and use limit, and stops when the pass is revoked.
It keeps a picture
Where the tablet has a camera, it keeps a still with every call, code and scan. Repeated wrong codes lock the keypad.
We hear when it goes quiet
If a kiosk stops checking in, we are alerted. Offline, it shows a message and a phone number set for that entrance. It does not open the gate on its own.
Other call boxes, in their makers’ words.
Three other kinds, quoted from each maker’s own page, checked September 30, 2026.
| Call box | In the maker’s words | Who picks up |
|---|---|---|
| DoorKing 1837 telephone entry | The 1837 “stores up to 3,000 phone numbers and 8,000 device codes,” with a connection “over Cellular, Internet, or a POTS (Plain Old Telephone Service) connection.” | The resident’s phone |
| ButterflyMX gate intercom | “Two-way video calls,” and access by “app, PIN, key cards, Visitor Passes.” Residents “open their gates with smartphones anywhere they have an internet connection.” | The resident’s app |
| Gatewise Guest Access | Guests “scan a QR code at the gate, no app download,” and “the resident’s phone becomes the call box.” The resident “approves, denies, or video-calls back from a push notification.” | The resident’s phone, or the onsite team |
| Max Security USA | A tablet kiosk. The directory rings the resident’s phone, passes are checked against the live record, and Call security rings the guard on duty. | The resident, then the guard on duty |
Scroll the table sideways to compare →
Each maker supplies the equipment or the software, and the resident or the property’s own staff answers. None of the three pages describes the maker supplying a guard to answer for the community. For a virtual guard company’s gate, see how we compare with Envera.
Where a plain call box is the better fit
Residents answer, nobody else
If the board wants a call box and no guard behind it, a telephone entry unit from a local installer does that one job.
No internet reaches the gate
DoorKing’s unit can run on a plain phone line. Our kiosk needs a connection for every decision, so a gate no reliable link can reach is better off with one.
Outside our six states
We install and staff in New York, New Jersey, Florida, Georgia, Arizona and Maryland only. Elsewhere, a maker with a local installer is the better call.
FAQ
Questions boards ask about a new call box.
A call box with someone behind it.
Fifteen minutes on the phone covers your entrances, the call box you have now, and who should answer when a resident does not.